Guest Menu
πŸŽ’My BookingsπŸ”SearchπŸ’¬SupportπŸ””NotificationsπŸ‘€Profile
Booking Detail
LSM-2026-A4B7C9D2
πŸ†˜ Report Issue
1

Booking Status β€” All 10 FR-17 States

βœ“
Pending Confirm
βœ“
Pending Payment
3
Confirmed β˜…
4
Checked-in
5
Completed
Remaining states (shown if triggered): Host Not Available Β· Cancelled Β· No-show Β· Initiate Refund Β· Refunded Β· SRS Β§7.5 FR-17
2
Drop-off Verification Code Β· Show to Host on arrival
7 4 2 8 3 6
Present this code to your Host when dropping off your luggage.
πŸ”’ Full code visible in-app only Β· Masked in email Β· SRS Β§7.5 FR-18; Β§7.7 FR-26
3
Pickup Code Β· Available after drop-off
β€” β€” β€” β€” β€” β€”
Unlocks when status changes to Checked-in Β· SRS Β§7.7 FR-30
4

πŸ“ Host & Location

HostRajesh Kumar ⭐ 4.8
AddressBlock A, Connaught Place, New Delhi 110001
HoursMon–Sat 9:00 AM – 10:00 PM IST
Phone+91 ******* 4521 Masked Β· FR-38
πŸ’¬ Chat with Host β†’ SCR-33

πŸ“‹ Booking Summary

Booking IDLSM-2026-A4B7C9D2
Drop-offJun 5, 2026 Β· 10:00 AM IST
PickupJun 7, 2026 Β· 06:00 PM IST
Duration2 days
Bags2 Regular + 1 Small
Total Paidβ‚Ή1,011
StatusπŸ”΅ Confirmed
5

⏱ Extend Booking

Need more time? Extend your pickup date if the listing has available capacity. Pricing difference collected automatically.

SRS Β§7.5 FR-19; Β§7.12 FR-50 Β· Visible when status = Confirmed or Checked-in
6

βœ‚οΈ Reduce Booking

Picking up earlier? Reduce your booking and receive a proportional refund (if eligible).

SRS Β§7.12 FR-50 Β· Visible when status = Confirmed (pre check-in) Β· Open point OP-11
7
Receipt / Invoice
Booking ID Β· dates Β· bags Β· price Β· payment ref

Wireframe Annotations β€” SCR-12 Β· Booking Detail + Drop-off/Pickup Code

P
Persona: Logged-in Guest (Active Booking) β€” Preparing for drop-off or pickup, or monitoring storage mid-stay. Drop-off and pickup codes are the primary physical handoff tools β€” must be unmissable at a glance. SRS Β§6.1 Guest Journey; FR-18
1
Booking Status Timeline Stepper β€” Horizontal stepper with all 10 FR-17 states. Current state highlighted in brand orange. Past states shown with green ticks. Future states greyed. Guest can see exactly where they are in the journey. SRS Β§7.5 FR-17
2
Drop-off Verification Code Block β€” Large high-contrast code on dark background. Shown when status = Confirmed. 'Show this code to your Host.' Full code in-app only β€” masked in emails for security. SRS Β§7.5 FR-18; Β§7.7 FR-26
3
Pickup Verification Code Block β€” Second code block (different from drop-off). Shown only when status = Checked-in (luggage already deposited). Prevents handoff confusion between the two codes. SRS Β§7.7 FR-30
4
Host Details + Get Directions β€” Host display name, full address, operating hours. Phone number masked (FR-38) β€” use Chat link instead. Get Directions deep-links to Google Maps. SRS Β§7.5 FR-18; Β§9.2 FR-89; Β§7.9 FR-38
5
Extend Booking CTA β€” Visible when status = Confirmed or Checked-in and listing has available capacity. Opens sub-modal: new pickup date picker + price difference calculation + Confirm Extension. SRS Β§7.5 FR-19; Β§7.12 FR-50
6
Reduce Booking CTA β€” Visible when status = Confirmed (before check-in). Opens sub-modal: earlier pickup date + refund calculation. Open point OP-11: confirm if reduction allowed post check-in. SRS Β§7.12 FR-50; Open point OP-11
7
Invoice / Receipt Download β€” Generates PDF/CSV with Booking ID / dates / bags / price breakdown / payment reference. Available from any booking state. SRS Β§6.1 Guest Journey (Invoice receipt)
8
Chat with Host β€” Opens SCR-33 in context of this booking. Phone numbers masked server-side (FR-38). Available after booking status = Confirmed. SRS Β§7.9 FR-38
9
Report Issue CTA β€” Opens SCR-14 (Support Ticket) with Booking ID pre-populated. Issue type dropdown pre-suggests dispute categories from FR-51. SRS Β§7.13 FR-53
← Previous
Screen 12 of 40 Β· Booking Detail + Drop-off/Pickup Code
Guest Β· Active Booking
← β†’
Next β†’