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⚠️ This pickup is 14 hours overdue
Booking #LSM-2026-A4B7C9D2 · Rahul Sharma · Pickup was due Jun 7, 6:00 PM IST
💸 Late fee applied: ₹240 (₹120/day × 2 additional days) — charged to guest's original payment method automatically. · SRS §7.7 FR-31; SCR-39
Pickup Verification
Booking #LSM-2026-A4B7C9D2 · Rahul Sharma · Final handover
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Verify Code
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Guest ID
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Photos ★
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✅ Step 1 — Pickup Code Verified

✅ Pickup code matched · Guest: Rahul Sharma · Different from drop-off code (742836) · SRS §7.7 FR-30
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✅ Step 2 — Guest ID Re-verified

🪪 Aadhaar confirmed · ID matches drop-off record · SRS §7.7 FR-30
Re-verifying at pickup protects against fraudulent collection by third parties.
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▶ Step 3 — Luggage Photos at Pickup (Mandatory — min 1 required)

Unlike drop-off (optional), photos are mandatory at pickup (FR-30). Compared against drop-off photos for condition evidence.
At Drop-off (reference)
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At Pickup (take now)
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pickup1.jpg ✅
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Add Photo
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Add Photo
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On tap: status → Completed · guest notified · host payout initiated · review prompt sent to guest · audit entry · SRS §7.7 FR-30; §7.9 FR-37; §7.6 FR-25; §8.7 FR-77
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💸 Late Fee Processing (Annotation)

Calculation: Configured in SCR-39 Platform Config (amount per day or percentage). Applied automatically to guest's original payment method when Mark Completed is tapped.
Host earnings: Host receives the late fee earnings in addition to regular booking earnings.
Developer note: Late fee logic is triggered server-side at Mark Completed — not client-side UI. No separate UI button for host. SRS §7.7 FR-31; SCR-39; §5 Assumptions

Wireframe Annotations — SCR-20 · Pickup Verification (Check-out)

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Persona: Host (At Physical Pickup Point) — Completing the final handover back to the guest. Mirrors SCR-19 pattern but with mandatory photo documentation and potential overdue late-fee banner. SRS §6.2 Host Journey; §7.7 FR-30
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Overdue Alert Banner (conditional) — If current time > booked pickup time: red banner with hours overdue, late fee amount already applied, and policy reference. Shown at top of screen for immediate visibility. SRS §7.7 FR-31; SCR-39 Platform Config
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Step 1 — Pickup OTP Verification — Same large OTP input as SCR-19. Guest shows the pickup code from SCR-12 (different from drop-off code). Same 5-attempt rate limiting lockout rule (FR-66). SRS §7.7 FR-30; §8.4 FR-66
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Step 2 — Guest ID Re-Verification — Re-confirm guest identity at pickup (FR-30). Protects against fraudulent collection by third parties. System shows drop-off ID record as reference for comparison. SRS §7.7 FR-30
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Step 3 — Mandatory Luggage Photos — Photos are mandatory at pickup (unlike optional at drop-off per FR-30). Min 1 photo required. Drop-off reference photos shown side-by-side for comparison. Evidence of condition at return. SRS §7.7 FR-30; §9.2 FR-93; §7.13 FR-52
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Mark as Completed CTA — Large orange CTA. On tap: status → Completed / timestamp logged / guest notified (FR-37) / host payout initiated (FR-25) / review prompt sent to guest → SCR-13 / audit entry (FR-77). SRS §7.7 FR-30; §7.9 FR-37; §7.6 FR-25; §8.7 FR-77
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Late Fee Processing Annotation — Late fee formula configured in SCR-39. Applied automatically to guest's payment method when host taps Mark Completed. Host receives additional earnings. Server-side logic — no separate host UI button. SRS §7.7 FR-31; SCR-39; §5 Assumptions
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