Admin Panel
📊Dashboard👥User Management🆔KYC Review🏪Listing Mgmt💳Booking & Payments🆘Disputes💰Financial Controls📋Audit Logs⚙️Platform Config
User Management
Manage all platform users — Guests, Hosts, and dual-role accounts · SRS §6.3 Admin Journey; §9.3 FR-96
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☑ 3 users selected
All bulk actions are audit-logged · SRS §7.11 FR-44; §8.7 FR-48
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User Roles KYC Status Account Status Bookings Registered Actions
PM
Priya Mehta 🚩 Flagged
priya@example.com · +91 98765 43210
 Guest + Host ✅ Approved Active 47 Mar 15, 2025
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RK
Rajesh Kumar
rajesh@example.com · +91 91234 56789
 Host ⏳ Pending Active 0 Jun 1, 2026
🆔 Review KYC
RS
Rahul Sharma
rahul@example.com · +91 87654 32100
 Guest N/A (Guest) Active 12 Jan 5, 2026
XY
Unknown User
suspect@domain.com
 Guest N/A 🚫 Suspended 3 Apr 20, 2026
FR
Fraud Risk Account
fraud@domain.com
 Host ❌ Rejected ⛔ Blacklisted 0 Feb 10, 2026
📋 Audit Log
Showing 5 of 2,847 users · SRS §9.1 FR-80 User entity: id / role / name / email / phone / status / createdAt
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🚩 Suspicious Activity Flag

The 🚩 Flag button on each user row adds a warning badge, adds the user to the fraud monitoring queue, and creates a FR-77 immutable log entry. Flagged users appear at the top of the list for daily review.

🚩 Priya Mehta was flagged Jun 2, 9:14 AM by Admin #A-01 · Reason: Unusual booking pattern
View in Audit Log → SCR-31 SRS §8.4 FR-67; §8.7 FR-77
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👤 User Detail Drawer (opens on "View Profile" click)

PM
Priya Mehta
User ID: USR-00482 · Dual-role
Emailpriya@example.com
KYCApproved
Total Bookings47
RegisteredMar 15, 2025
🆔 Review KYC 📋 Audit Log → SCR-31
All actions auto-create FR-48 audit entry: Admin ID / Action / Target User / Timestamp / Session ID · SRS §8.7 FR-48

Wireframe Annotations — SCR-25 · User Management (Host/Guest)

P
Persona: Platform Admin (User Governance) — Managing the user base: approving hosts, suspending bad actors, reviewing flagged accounts. Every action is audit-logged automatically with admin ID + timestamp + session ID. SRS §6.3 Admin Journey; §9.3 FR-96
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Search + Filter Bar — Search by name/email/phone. Four combinable filters: Role (Guest/Host/Both) / Account Status (Active/Suspended/Blacklisted) / KYC Status (Pending/Approved/Rejected) / Registration Date range. SRS §7.11 FR-44
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Users Table — Columns per FR-80 entity: User ID / Name + Email / Role(s) / KYC Status badge / Account Status badge / Bookings Count / Registered Date. Sortable, paginated. Maps to FR-80 User entity fields. SRS §9.1 FR-80; §7.11 FR-44
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Row Action Menu — Per-row actions: View Profile (opens detail drawer) / Review KYC (→ SCR-26) / Suspend Account (mandatory reason text) / Blacklist (reason + confirmation modal) / Reset Verification Status. All actions auto-create FR-48 audit entry. SRS §7.11 FR-44; §8.7 FR-48
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Suspicious Activity Flag — Flag button adds a warning badge, adds user to fraud monitoring queue, and creates FR-77 immutable log entry. Links to SCR-31 audit log pre-filtered for that user. SRS §8.4 FR-67; §8.7 FR-77
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User Detail Drawer — Slide-in panel: full profile fields / KYC status / booking history count / all available admin actions / View in Audit Log link to SCR-31. Opened on 'View Profile' row click. SRS §7.11 FR-44; §8.7 FR-48
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Bulk Actions — Multi-select checkboxes + bulk toolbar: Export to CSV / Bulk Suspend (mandatory group reason). Used for compliance sweeps or fraud group removals. All bulk actions audit-logged. SRS §7.11 FR-44
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